Compassionate Care at Home

End of Life Care at Home in Sydney

When someone is approaching the end of life, the help needed at home can change quickly. Young at Heart Services provides private end-of-life care at home in Sydney, supporting the person receiving care and the family around them.

For 18 years, we have helped people across Sydney live at home on their own terms. We bring that experience to personal care and everyday assistance, working alongside your doctors, community nurses and palliative care team.

Call 0431 345 901
Send an enquiry

18 years caring for Sydney families

Police-checked, insured carers

No lock-in contracts or exit fees

Care can often start in 1 to 2 weeks

Care that respects your wishes

Your preferences remain central to your care. We take time to understand how you want to spend your day, who you would like involved and how we can help while respecting your privacy.

That may mean assistance with washing and dressing, quiet company while a family member rests, or help keeping familiar routines. Tell us about any cultural or religious preferences so these can be considered when arranging care.

Personal care and everyday help at home

Let us know about any equipment, mobility requirements or specific care instructions. This helps us understand the tasks involved and match the support to your needs.

  • Help with washing, dressing, toileting and continence care.
  • Assistance with moving and repositioning, according to your care plan.
  • Preparing food and helping with meals and drinks in line with clinical advice.
  • Medication reminders that follow the prescribed routine.
  • Changing bed linen, light housekeeping and other everyday tasks.
  • Companionship and agreed care while a family member takes a break.

Time for family carers to rest

When you are caring for someone close to you, another person’s help can give you time to sleep, attend an appointment or spend time together while someone else handles the practical tasks.

Respite can be arranged around the times you most need help. You can remain at home while a carer assists, or take time away with the agreed care in place.

Working alongside your medical team

Your GP, community nurses and specialist palliative care team guide medical care, including pain relief, symptom treatment and changes to medicines. Young at Heart provides personal care and practical assistance alongside that clinical support.

With your consent, we discuss relevant routines and care needs with the people already supporting you. If you have another home care provider, we can also discuss additional help to cover the times or tasks you need.

Arranging care before leaving hospital

If someone wishes to return home from hospital for end-of-life care, contact us while discharge is being planned. Tell us the proposed timing, the help needed at home and who is coordinating the clinical care.

The hospital team plans the clinical arrangements for discharge. We will explain the home care we can provide and when a suitable carer is available, so the practical support can be considered before the return home.

Keeping families informed and involved

Good care does not happen in isolation. With your agreement, we stay in regular contact with family and let them know about any changes we notice in day to day wellbeing, mobility or routine.

If we think some extra help would make life easier, or that a small change at home would help someone stay safe, we will say so. That might mean suggesting a handrail, a walker, a commode or another simple aid, or talking through whether a home modification is worth considering. Our aim is to keep communication open and to work alongside families, not around them.

Overnight and 24 hour care

You may need a carer at particular times of the day, through the night or for more continuous support. We can discuss overnight, live-in and 24-hour care, depending on the help required and carer availability.

If support is needed overnight, tell us what assistance is required and how often. We will discuss whether a carer needs to remain awake and confirm the hours, arrangements and costs before care starts.

Choosing your carer and discussing costs

We consider experience, personality and cultural or religious preferences when matching a carer. Our carers undergo reference and police checks and are covered by insurance. We welcome feedback and can discuss another match if you are not comfortable with the arrangement.

Learn more about our team and approach.

Fees depend on the care required and the agreed schedule. We discuss these with you before care begins. There are no administration fees, exit fees or long-term lock-in contracts. A notice period applies under your service agreement.

End of life home care across Sydney

Young at Heart supports people across Sydney City, the Inner West, North Shore, Northern Beaches and Eastern Suburbs. Tell us your suburb and the times you need assistance so we can confirm availability.

What Our Clients Say

Sincere and capable help Maria and her team at Young at Heart are more special to me, and my mum, than any other agency we have received assistance from. The team’s warm and genuine care, combined with their reliability, means I look forward to their help.
Lara & her mother SharonThornleigh/Turramurra
I really appreciated that you looked after the Parents so well and in such an intelligent manner. They enjoyed your company especially My father ( you may not have felt the same way Ha-ha). I had no hesitation in trusting you and your judgement of choosing Dora to help. It has been such a pleasure to have someone who is such a good communicator and who can make intelligent suggestions instead of just being a “yes” (wo)man and with whom I could discuss the state and welfare of the Parents. I had no other person to consult. So I am the one to say a big thanks. I also hope we can keep in touch, Kind regards
Anne Marie
Last year, sadly, I lost my wife. My health started to slowly deteriorate, and as I am in my early 90’s, I realized that is becoming harder to live on my own. I started looking around aged care facilities, but the more I looked the more I wanted stay in my own home. So I decided that I will look into hiring full time live in carers.  Maria and Young at Heart was recommended to me by friends who already knew her. I contacted Maria, and she was very helpful, very accommodating. She organized a young married couple who now are living with me full time, and assisting me with the things that are not so easy for me to do anymore.  But more importantly she managed to find carers from my own background, which makes life so much easier; we can speak the same language, we like the same food and we have a lot to talk about our culture.  I am very happy with my decision to stay in my own home, and very satisfied with the services and the carers that Young at Heart organized for me.  I would gladly recommend Young at Heart to anyone who needs similar assistance, whether it is live in care, personal assistance , social support, or the occasional companionship.
With wishing to find the same good people
StephenMosman
I first was fortunate enough to meet Maria Pauka through an act of kindness when my elderly mother had a fall and Maria lived in the same apartment block!  This was now almost seven years ago.   Maria’s business was in its infancy and shortly after this incident we took on Maria’s services to become a permanent carer for my Mum so as she could maintain her independence in her own home.  When the time came for Mum to be moved to permanent care, we retained Maria’s services on a different basis as she had become such a wonderful and cheerful companion for my mother who was very fond of her. Sadly, Mum passed away, and, having never forgotten Maria’s personal quality of service and caring, I was delighted to learn that she has expanded her business to include general care for short term needs also!  My husband took ill, and, with a full time job, I was unable to take care of the household needs and Maria provided an excellent quality of helpers to assist with light household duties, including shopping, cooking, washing, general tidying and companionship.  The flexibility and quality of staff Maria has been able to arrange at short notice is nothing less than extraordinary!   We have again very recently employed the services of “Young at Heart” due to a broken ankle, where assistance was needed to undertake basic chores, and, act as my ‘legs’.  Again, Maria was called upon, and, with very short notice, fabulous, willing carers to the rescue where nothing was too much trouble. I would not hesitate to recommend Maria’s services for reliability, quality, flexibility and genuine caring and understanding of client’s needs.
JulieNorthbridge
Young at Heart provides an excellent, reliable service
We engaged the services of Young at Heart over a year ago to provide companionship and security for my husband, while giving me peace of mind while I am out. We have been completely satisfied and delighted at the care and company he receives. They very quickly established a warm and pleasant friendship and he looks forward to seeing her each week.
She is a charming, friendly person, cheerful, punctual, reliable and immaculate in her presentation. Her visits give me a break and offer him a change of pace. Working with Young at Heart ensures that should our regular helper be away we will not be left in the lurch, but will always have an experienced person in her place. I heartily recommend this service as highly professional and easy to deal with.
MGGreenwich, NSW
‘Young at Heart’ is an absolute godsend to our family. Maria is a compassionate, patient and professional Carer/companion for our 94year old Dad, who supports his wellbeing holistically – physically, mentally, emotionally and spiritually. Living quite a distance from Sydney and with Dad not speaking much English, Maria’s support gives us peace of mind. Maria is an excellent communicator and always keeps us up to date on Dad’s health status and changing needs. Thanks to Maria, Dad continues to ‘have a life’, while still in the nursing home. Maria takes him out, runs errands, does shopping and helps with whatever comes up! Her help is so flexible and adaptable, depending on Dad’s current needs and energy levels. It’s the little things and attention to detail that make a big difference – like picking up his favourite juice on her way in to visit, or Dad’s dry-cleaned jacket, so he can maintain his dignity and pride. Maria has become one of the family and has made Dad’s end of life stage a time full of joy and love, despite his chronic and terminal ailments. I don’t know how we would manage without her!
Working for Young at Heart has been a great decision for me.
  Not only does Maria care for her Clients but she also cares about her Staff.
It is so rewarding to work as a valued and respected member of Staff, where your skills are really appreciated.
Marg
Maria, It is such a pleasure working with you and the Young at Heart team. Thank you so much for being such a great boss; teaching me, helping me and supporting me. You are an extraordinary boss and an excellent person. It has been such a pleasure to take care of Jean, Mosman, she was a great person whom I really appreciated. And her family also was so supportive all the way. I am so grateful for being able to work with Young at Heart.
MelMosman
Maria and the Young at Heart team cared for my mother for over ten years. In that time, the needs of my mother an independent and active person gradually changed to a high care situation. Through Maria’s careful and thoughtful care program, my mother enjoyed a level of care second to none. In her final time, Maria’s team excelled in my mother’s palliative care. The visiting specialist Hammondcare team were most impressed and could not fault with the care provided. I have no hesitation in recommending Maria and her team for the highest possible care.
M TMosman

Frequently Asked Questions

Questions about end of life care at home

Palliative care can begin earlier in a life-limiting illness and continue alongside treatment. End-of-life care focuses on support as a person approaches death. The care involved can overlap, and your treating team can explain what is appropriate for your situation. NSW Health explains palliative care.

That depends on their wishes, clinical needs and the support available. Talk with the treating team about what would be needed at home and what to do if circumstances change. Plans can be reviewed as care needs develop. The NSW guide to planning end-of-life care at home provides questions and resources to discuss with the team.

We can often help on short notice, subject to the care required and carer availability. If the need is urgent, call us with the proposed start time, suburb and support needed. We will explain what is possible and the likely timing.

Yes. Contact us if the current arrangement needs to change. We can discuss different visit times or additional hours, subject to availability. Changes in symptoms or medical needs should also be discussed with the treating team.

Explore our other in-home care services

Dementia Care  ·  Help at Home  ·  Personal Care  ·  Post Hospital & Short-Term Care  ·  Palliative Care

Get in Touch Today

Talk with us about care at home

You may be planning ahead or looking for help with an immediate change. Tell us what is happening, what support is already in place and where you need assistance. We can talk through the home care options with you.

Call 0431 345 901
Send an enquiry
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