Dignified Personal Care at Home

Personal Care at Home in Sydney

If showering, dressing or other personal routines have become difficult, the right assistance can help you continue living at home. Young at Heart Services provides private personal care at home in Sydney, with support shaped around your preferences and the help you need.

For 18 years, we have supported people to live independently at home. We bring that experience to personal care that respects your privacy, takes account of your usual routine and gives you a say in how assistance is provided.

Call 0431 345 901
Send an enquiry

18 years caring for Sydney families

Police-checked, insured carers

No lock-in contracts or exit fees

Care can often start in 1 to 2 weeks

Privacy and choice during personal care

Personal care involves parts of your life that you may prefer to keep private. We take time to learn how you want assistance provided, including the routine you are used to and the things that help you feel comfortable.

You may want a carer nearby for some tasks and more direct help with others. Your preferences guide the arrangement, alongside the support needed for safe care. You can raise a concern or ask for a change if something does not feel right.

Help with personal routines

You might need help with part of your morning routine, assistance getting ready for bed or more regular support throughout the day. We discuss what is becoming difficult and what you would prefer to keep doing yourself.

  • Assistance with showering, bathing and washing.
  • Help with dressing, grooming and everyday hygiene.
  • Toileting and continence support.
  • Assistance with moving around, transfers and positioning as agreed in your care plan.
  • Help with meals and drinks, taking account of any advice from your treating team.
  • Medication reminders that follow your prescribed routine.

Temporary help and ongoing personal care

You may need personal care for a short period after surgery, illness or an injury. For other people, regular support becomes part of living at home over the longer term. We can discuss both short-term and ongoing arrangements.

Personal care can also form part of support for someone living with dementia or receiving palliative care. Tell us about any communication, mobility or other care needs so we can consider a suitable carer and plan.

If household tasks are also becoming difficult, your arrangement can include practical help such as meals, laundry or shopping. See the range of home care services.

A carer who suits you

We consider your preferences when matching a carer, including personality, relevant experience and cultural or religious requirements. Let us know what matters to you about the person providing personal care.

Our carers undergo reference and police checks and are covered by insurance. We ask for feedback and can discuss a different match if you are not comfortable with the arrangement.

Learn more about our team and approach.

Working with family and existing providers

If a family member usually helps with personal care, a carer can provide agreed assistance while they rest or attend to other responsibilities. We discuss the usual routine and the tasks that need attention during the visit.

We can also work alongside other home care providers and your health professionals. With your consent, relevant care information can be shared so the people supporting you understand the arrangement.

Keeping families informed and involved

Good care does not happen in isolation. With your agreement, we stay in regular contact with family and let them know about any changes we notice in day to day wellbeing, mobility or routine.

If we think some extra help would make life easier, or that a small change at home would help someone stay safe, we will say so. That might mean suggesting a handrail, a walker, a commode or another simple aid, or talking through whether a home modification is worth considering. Our aim is to keep communication open and to work alongside families, not around them.

Morning visits and evening support

A morning visit may include assistance with washing and dressing before breakfast. An evening visit might involve toileting, changing clothes and getting ready for bed. We discuss the timing and tasks together so enough time is allowed for the care you need.

If assistance is also needed overnight, let us know what is involved and how often help is required. We can discuss overnight, live-in or 24-hour support where appropriate, subject to carer availability. The type of cover and costs are confirmed before care begins.

Personal care costs and getting started

Fees depend on the tasks involved, the visit times and the hours of care required. We explain the proposed support and costs before care begins. There are no administration fees, exit fees or long-term lock-in contracts; a notice period applies under your service agreement.

When you contact us, tell us your suburb, the parts of your routine you need help with and when you would like care to start. We will discuss suitable visit times and carer availability. If the request is urgent, let us know at the outset.

Personal care services across Sydney

Young at Heart provides home care across Sydney City, the Inner West, North Shore, Northern Beaches and Eastern Suburbs. Share your location and preferred schedule so we can confirm the options for your area.

What Our Clients Say

Sincere and capable help Maria and her team at Young at Heart are more special to me, and my mum, than any other agency we have received assistance from. The team’s warm and genuine care, combined with their reliability, means I look forward to their help.
Lara & her mother SharonThornleigh/Turramurra
I really appreciated that you looked after the Parents so well and in such an intelligent manner. They enjoyed your company especially My father ( you may not have felt the same way Ha-ha). I had no hesitation in trusting you and your judgement of choosing Dora to help. It has been such a pleasure to have someone who is such a good communicator and who can make intelligent suggestions instead of just being a “yes” (wo)man and with whom I could discuss the state and welfare of the Parents. I had no other person to consult. So I am the one to say a big thanks. I also hope we can keep in touch, Kind regards
Anne Marie
Last year, sadly, I lost my wife. My health started to slowly deteriorate, and as I am in my early 90’s, I realized that is becoming harder to live on my own. I started looking around aged care facilities, but the more I looked the more I wanted stay in my own home. So I decided that I will look into hiring full time live in carers.  Maria and Young at Heart was recommended to me by friends who already knew her. I contacted Maria, and she was very helpful, very accommodating. She organized a young married couple who now are living with me full time, and assisting me with the things that are not so easy for me to do anymore.  But more importantly she managed to find carers from my own background, which makes life so much easier; we can speak the same language, we like the same food and we have a lot to talk about our culture.  I am very happy with my decision to stay in my own home, and very satisfied with the services and the carers that Young at Heart organized for me.  I would gladly recommend Young at Heart to anyone who needs similar assistance, whether it is live in care, personal assistance , social support, or the occasional companionship.
With wishing to find the same good people
StephenMosman
I first was fortunate enough to meet Maria Pauka through an act of kindness when my elderly mother had a fall and Maria lived in the same apartment block!  This was now almost seven years ago.   Maria’s business was in its infancy and shortly after this incident we took on Maria’s services to become a permanent carer for my Mum so as she could maintain her independence in her own home.  When the time came for Mum to be moved to permanent care, we retained Maria’s services on a different basis as she had become such a wonderful and cheerful companion for my mother who was very fond of her. Sadly, Mum passed away, and, having never forgotten Maria’s personal quality of service and caring, I was delighted to learn that she has expanded her business to include general care for short term needs also!  My husband took ill, and, with a full time job, I was unable to take care of the household needs and Maria provided an excellent quality of helpers to assist with light household duties, including shopping, cooking, washing, general tidying and companionship.  The flexibility and quality of staff Maria has been able to arrange at short notice is nothing less than extraordinary!   We have again very recently employed the services of “Young at Heart” due to a broken ankle, where assistance was needed to undertake basic chores, and, act as my ‘legs’.  Again, Maria was called upon, and, with very short notice, fabulous, willing carers to the rescue where nothing was too much trouble. I would not hesitate to recommend Maria’s services for reliability, quality, flexibility and genuine caring and understanding of client’s needs.
JulieNorthbridge
Young at Heart provides an excellent, reliable service
We engaged the services of Young at Heart over a year ago to provide companionship and security for my husband, while giving me peace of mind while I am out. We have been completely satisfied and delighted at the care and company he receives. They very quickly established a warm and pleasant friendship and he looks forward to seeing her each week.
She is a charming, friendly person, cheerful, punctual, reliable and immaculate in her presentation. Her visits give me a break and offer him a change of pace. Working with Young at Heart ensures that should our regular helper be away we will not be left in the lurch, but will always have an experienced person in her place. I heartily recommend this service as highly professional and easy to deal with.
MGGreenwich, NSW
‘Young at Heart’ is an absolute godsend to our family. Maria is a compassionate, patient and professional Carer/companion for our 94year old Dad, who supports his wellbeing holistically – physically, mentally, emotionally and spiritually. Living quite a distance from Sydney and with Dad not speaking much English, Maria’s support gives us peace of mind. Maria is an excellent communicator and always keeps us up to date on Dad’s health status and changing needs. Thanks to Maria, Dad continues to ‘have a life’, while still in the nursing home. Maria takes him out, runs errands, does shopping and helps with whatever comes up! Her help is so flexible and adaptable, depending on Dad’s current needs and energy levels. It’s the little things and attention to detail that make a big difference – like picking up his favourite juice on her way in to visit, or Dad’s dry-cleaned jacket, so he can maintain his dignity and pride. Maria has become one of the family and has made Dad’s end of life stage a time full of joy and love, despite his chronic and terminal ailments. I don’t know how we would manage without her!
Working for Young at Heart has been a great decision for me.
  Not only does Maria care for her Clients but she also cares about her Staff.
It is so rewarding to work as a valued and respected member of Staff, where your skills are really appreciated.
Marg
Maria, It is such a pleasure working with you and the Young at Heart team. Thank you so much for being such a great boss; teaching me, helping me and supporting me. You are an extraordinary boss and an excellent person. It has been such a pleasure to take care of Jean, Mosman, she was a great person whom I really appreciated. And her family also was so supportive all the way. I am so grateful for being able to work with Young at Heart.
MelMosman
Maria and the Young at Heart team cared for my mother for over ten years. In that time, the needs of my mother an independent and active person gradually changed to a high care situation. Through Maria’s careful and thoughtful care program, my mother enjoyed a level of care second to none. In her final time, Maria’s team excelled in my mother’s palliative care. The visiting specialist Hammondcare team were most impressed and could not fault with the care provided. I have no hesitation in recommending Maria and her team for the highest possible care.
M TMosman

Frequently Asked Questions

Questions about personal care at home

We start by asking how you like things done and when you prefer assistance. Your existing routine helps shape the plan. We discuss any practical changes needed for the care involved before agreeing on the arrangement.

Yes. Tell us about all the tasks you need help with so we can allow suitable time for personal care and everyday assistance during the agreed visits.

Personal care helps with everyday activities such as washing, dressing and toileting. Clinical treatment, changes to medicines and nursing procedures need the appropriate health professional. Let us know about any clinical requirements so responsibilities can be clarified when arranging support.

Yes. We can discuss personal care for someone who lives alone, including the help needed between visits and any other support already in place. The arrangement depends on the person’s needs and the level of assistance required.

We can often assist on short notice, depending on the care required and carer availability. We will explain the options and likely timing when we have discussed your situation.

Explore our other in-home care services

Dementia Care  ·  Help at Home  ·  Post Hospital & Short-Term Care  ·  Palliative Care  ·  End of Life Care

Get in Touch Today

Discuss personal care with us

Tell us which parts of the day are becoming difficult and how you would like help. We can talk through a personal care arrangement that fits your needs.

Call 0431 345 901
Send an enquiry
Scroll to Top